COMPUTER DATABASE MANAGEMENT SOFTWARE, AND MANUALS SOLD AS A UNIT, FOR COLLECTING AND ANALYZING SALES DATA AND CUSTOMER DEMOGRAPHICS, CHARACTERISTICS AND PREFERENCES FOR COMPUTER-GENERATED MARKETING, DATA REPORTING/ANALYTICS, SALES FORCE AUTOMATION, COMPUTER SOFTWARE FOR MANAGING CONTACT CENTER AND CUSTOMER SUPPORT CENTERS, COMPUTER SOFTWARE APPLICATIONS FOR DATA MINING, AND CUSTOMER SUPPORT
Electrical and Scientific Apparatus