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Software for online transaction processing; software that allows disparate software to communicate over a network and to access and update data distributed over a network; software for accessing, connecting, developing and managing distributed application software; software used in distributed transaction processing systems to provide inter-operation between teleprocessing monitors; software which operates at a system level to integrate multiple software applications across platforms and network transports; software for online messaging; software for integration and shared use of information from different software applications, platforms, operating systems or databases

maintenance, installation and updating of computer software; designing and developing computer software for others; consulting services for computer system design; technical support, namely, troubleshooting computer hardware and software problems via telephone, e-mail, in person and on-line