76300459
Aug 16, 2001
Nov 4, 2003
COMPUTER SOFTWARE FOR USE IN CONNECTION WITH CALL CENTERS, NAMELY, PROVIDING REAL-TIME INTERACTIVE CHAT, WHITEBOARD-BASED SUPPORT, REAL-TIME CONFERENCING OF VOICE AND SCREENS AND INTERACTIVE VIDEO THAT ALLOWS CONTACT CENTER SUPERVISORS AND MANAGERS TO TEACH THEIR AGENTS, SOLD AS A UNIT
Electrical and Scientific Apparatus