DXSHIELD

Computer software, namely software operable to provide instance resiliency for prioritized and automated failover; software for instance failover, virtual machine failover and multisite instance failover

Technical support services associated with software operable to provide instance resiliency for prioritized and automated failover, namely, troubleshooting software issues; failover administration, and troubleshooting of web and database instances; providing back-up computer programs and facilities; 24/7 service desk/help desk services for IT infrastructure, operating systems, database systems, and web applications