DIGITAL ENTERPRISE MANAGEMENT

Technical consulting services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems via phone, email and in person; maintenance services for computer software; software as a service (SAAS) services featuring software for use in the field of general business processes, namely, as a help desk solution allowing a user to identify and resolve problems associated with the user's computer network; software as a service (SAAS) services featuring software for use in maintaining a database of problems and solutions identified on a user's computer network; software as a service (SAAS) services featuring software, namely, system management software focused on the provisioning, configuration, and change management of data center infrastructure; software as a service (SAAS) services featuring software and programs for managing computer systems, databases, and applications, namely, for providing data management, information technology process automation, application management, storage and performance optimization, and recovery of distributed systems computers, and the databases, business applications, programs, and systems that operate therein; software as a service (SAAS) services featuring software for computer systems and computer network management, namely, software for computer network monitoring and computer system diagnostics