Downloadable software featuring application programming interfaces (APIs), software development kits (SDKs) and developer tools for integrating and managing multi-channel communications (including Short Message Service (SMS), Multimedia Messaging Service (MMS), messaging, voice, video, over-the-top (OTT) messaging platforms, email); recorded or downloadable telecommunications software, including communications-platform software; downloadable software in the field of telecommunications for user authentication and verification; downloadable software for call transcription, speech recognition, call recording and analytics; downloadable software for customer engagement and contact-centre management
Electrical and Scientific ApparatusPlatform as a Service (PaaS) and Software as a Service (SaaS) featuring application programming interfaces (APIs), software development kits (SDKs) and web-based tools for building, deploying and scaling communications functionality; provision of non-downloadable telecommunications software; design and development of telecommunications software; hosting of telecommunications software platforms; user authentication and identity verification as a service; design and development of software for messaging, voice, video and email communications; provision of non-downloadable software for interactive voice response (IVR), call transcription, speech-to-text, analytics dashboards, campaign management and route optimisation; technical support and consultancy in the field of communications software
Computer and Scientific