98963801
Jan 15, 2025
Software as a service (SAAS) services featuring software for capturing,recording, monitoring, managing, analyzing, reportingand visualizing interactions, communications andsentiments between entities and their customers; Software as a service (SAAS) services featuring software for call monitoring and analytics for call centers; Software as a service (SAAS) services featuring software for automating performancemanagement, predicting and modeling performance, andassisting agents, supervisors and executives determineinsight, analytics, and actions for call centers; Software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing,reporting, and visualizing interactions, communications,and sentiments across multiple channels ofcommunication; Consulting services in the field of software as a service (SAAS); Software as a service (SAAS) services featuring software for workforce forecasting andscheduling, knowledge and employee assistance, qualityassurance, operational insights and analytics, speech andtext analytics, call monitoring, sentiment analytics,journey management and visualization, and operationaland performance management for agents, managers andcustomers in the fields of call center operations; Software as a service (SAAS) services featuring software for workforce forecasting andscheduling, knowledge and employee assistance, qualityassurance, operational insights and analytics, speech andtext analytics, call monitoring, sentiment analytics,journey management and visualization, and operationaland performance management for agent, managers andcustomers in the fields of customer service andengagement
Computer and Scientific