CYBERESPONSE REPORTING

printed reports reflecting financial information and business information for others, collected from electronic mail, web pages, internal computer networks and a global computer network

computerized database management of communications for others, namely, providing databases for clients to organize their telephone communications, and communications by electronic mail, on internal computer networks, and on a global computer network; tracking of customer services inquiries regarding sales and inventory which were made by telephone, electronic mail, internal computer networks and a global computer network, for all others, and providing information in connection therewith