CYBERCARE

COMPUTER SOFTWARE FOR MANAGING AND ACCESSING DATABASES CONTAINING INFORMATION ABOUT PRODUCTS AND SERVICES OF OTHERS, WHICH SAID OTHERS' CUSTOMERS MAY INQUIRE ABOUT FOR PRODUCT INFORMATION, SALES, CUSTOMER SERVICE, TECHNICAL SUPPORT, AND PRODUCT DELIVERY DATES, AND FOR PROVIDING DELIVERY OF THE PRODUCT, SERVICE, OR TECHNICAL SUPPORT, FOR PROVIDING INFORMATION TO OTHERS ABOUT SAID OTHERS' CUSTOMERS, CUSTOMER SERVICES, PRODUCTS AND TECHNICAL SUPPORT, AND FOR PROVIDING EMPLOYEE TRAINING IN THE TELEMARKETING, TELECOMMUNICATIONS, AND TELESERVICING INDUSTRIES IN THE NATURE OF RECEIVING AND RESPONDING TO TELEPHONE AND GLOBAL COMPUTER NETWORK INQUIRIES FROM CUSTOMERS OF OTHER BUSINESSES; INTERACTIVE KIOSK SYSTEMS COMPRISED OF KIOSKS AND AUDIO-VISUAL COMMUNICATIONS EQUIPMENT, NAMELY MONITORS, SPEAKERS, MICROPHONES, CAMERAS, COMPUTERS, AND COMPUTER SOFTWARE FOR USE IN ALLOWING A CUSTOMER OF OTHERS TO ACCESS A CUSTOMER SERVICE REPRESENTATIVE AT A REMOTE LOCATION BY AUDIO AND VIDEO AND ACCESS OTHER INFORMATION ABOUT PRODUCTS AND SERVICES, SALES AND SUPPORT, AND TO CONTROL THE AUDIO VISUAL COMMUNICATIONS BETWEEN KIOSKS