CX360

E-commerce and analytical software, namely, for web analytics and particularly the measurement of customer satisfaction

Data processing services of data from users and from users' interactions across the customer touch points of others to measure and analyze data related to the activities, attitudes, behaviors, and intentions of the users; Data processing services of data from users and from users' interactions across the customer touch points of others to measure and analyze the ability of the customer touch points of others to influence the activities, attitudes, behaviors, and intentions of the users

Data conversion of data or information from users' interactions across customer touch points and other general information sources, namely, information from the American Customer Satisfaction Index to measure customer satisfaction and estimate future behaviors of users of such customer touch points