CWG

Providing electronic computer bulletin boards for transmission of messages between computer users in the field of receiving and routing calls to call center employees; Providing message boards in the nature of online chat rooms for transmission of messages among users in the field of general interests; webcasting services; electronic communication services, namely, electronic transmission of data and documents among users of computers; data communication services, namely, electronic transmission of data among users of computers; electronic transmission of data, information, pictures, images, audio and video via online forums.

Downloadable software applications for managing call center employee schedules; Downloadable mobile application software for operating a call center, namely, for receiving and routing calls to call center employees; Downloadable computer software for operating a call center, namely, for receiving and routing calls to call center employees; Downloadable computer software for business purposes, namely, for managing call center employee schedules and for use in call center operations being receiving and routing call center employees; Downloadable data communications software for operating a call center, namely, for receiving and routing calls to call center employees; computer systems comprising computer hardware and recorded computer operating software; Downloadable interactive computer games software; Downloadable computer databases in the field of telephone numbers; downloadable webcasts in the field of call centers; E-books featuring information about call centers recorded on computer media; Downloadable computer software programs for managing call center employee schedules; all of the foregoing provided in relation to operation of a call center.

Software as a service (SAAS) services featuring software for operating call centers, namely, for receiving and routing calls to call center employees; hosting of software as a service (SAAS) software applications of others on a virtual private server; Platform as a service (PAAS) featuring computer software platforms for operating call centers, namely, for receiving and routing calls to call center employees; Application service provider (ASP) featuring online non-downloadable software for operating a call center, namely, for receiving and routing calls to call center employees; Provision of online non-downloadable web-based software for managing call center employee schedules; online provision of non-downloadable web-based applications for database management; Providing an internet website portal in the field of call centers; design of website portals for others; hosting online databases for others in the field of telephone numbers for the operation of call centers; hosting of blogs; server hosting; data encryption services; electronic data storage, other than physical storage; hosting computer websites; all of the foregoing provided in relation to operation of a call center.