75734008
Jun 11, 1999
COMPUTER SOFTWARE FOR USE IN MANAGING CUSTOMER CONTACTS AND SALES, MARKETING OF PRODUCTS AT TRADE SHOWS AND SEMINARS, THROUGH TELEMARKETING CAMPAIGNS, AND THROUGH DIRECT-MAIL CAMPAIGNS, ORGANIZATION OF CUSTOMER SERVICE, NAMELY, TRACKING ORDERS, SENDING ORDER CONFIRMATIONS, TRACKING OF REPAIR AND WARRANTY ORDERS, ACCOUNTING, AND OFFICE ADMINISTRATION, NAMELY, MAINTENANCE OF PERSONNEL RECORDS AND COMMUNICATIONS RECEIVED BY FACSIMILE, TELEPHONE, ELECTRONIC MAIL AND VIA GLOBAL COMPUTER COMMUNICATIONS NETWORKS
Electrical and Scientific Apparatus