CUSTOMER VALUE DELIVERY

BUSINESS MANAGEMENT SERVICES IN THE FIELDS OF CUSTOMER SERVICE AND SUPPORT, CUSTOMER RELATIONSHIP MANAGEMENT, AND SUPPLY CHAIN MANAGEMENT FOR OTHERS; BUSINESS CONSULTING IN THE FIELDS OF CUSTOMER-PARTNER RELATIONSHIPS, SUPPLY CHAINS, MARKETING AND DISTRIBUTION CHANNELS; BUSINESS CONSULTATION SERVICES; BUSINESS RESEARCH IN THE AREAS OF BENCHMARKING, BENCHMARK ANALYSIS, PERFORMANCE MONITORING SERVICES RELATED TO BUSINESS MODELS, BUSINESS PROCESSES, PROCESS MODELS AND OPERATIONS AND PERFORMANCE