CUSTOMER THERMOMETER

Business assistance services, namely, assisting health care facilities and other companies with customer follow-up to improve customer outcomes and satisfaction through the use of telecommunication devices and computer networks with automated interaction and data feedback, monitoring and compilation capacity; Business information services, namely, gathering and reporting information regarding e-mail addresses of others that are made available to other companies for commercial purposes; Business research and surveys; Conducting business and market research surveys; Conducting on-line business management research surveys; Market opinion polling studies; Online media monitoring services using computer software to automatically monitor internet websites and online publications for customer-specified topics and to capture relevant content on those topics, and providing documentation and analysis of that online content to others for business purposes