CUSTOMER INTERACTION ANALYTICS

Computer software for recording, searching or analyzing structured or unstructured speech, text or data communications for the purpose of analysis of customer service, experiences, opinions, behavior or other business trends

business consultation services in the field of customer service, experiences, opinions, behavior or other business trends

computer services for the installation, integration, and customization of computer software and for the technical support of computer software, namely, troubleshooting of computer software problems; all of the foregoing for computer software in the field of customer service, experiences, opinions, behavior or other business trends