CUSTOMER EXPERIENCE AUTOMATION

On-line journals, namely, blogs featuring news, information and commentary in the fields of intelligent workflow automation, business process automation, customer relationship management, personalized customer engagement, business, computer technology, and topics of general business interest; Providing on-line non-downloadable articles in the field of intelligent workflow automation, business process automation, customer relationship management, personalized customer engagement, business, and computer technology

Providing temporary use of on-line non-downloadable software for intelligent workflow automation, business process automation, customer relationship management, and personalized customer engagement; Software as a service (SAAS) services featuring software using artificial intelligence for intelligent workflow automation, business process automation, customer relationship management, and personalized customer engagement; Platform as a service (PAAS) featuring computer software platforms for intelligent workflow automation, business process automation, customer relationship management, and personalized customer engagement