CUSTOMER ASSURANCE PROGRAM

Business administration and management services in the fields of application processing, records management, mailroom operations, print and copy services, scanning and digitization, library services, warehouse management, logistics, marketing, branding, and social media, outreach and communications, training and learning management, grants management, and program evaluation services, all of which are provided to government agencies in the fields of health, labor, education, and homeland security

Information technology services, namely, providing technical support services for the operation and maintenance of IT infrastructure in the nature of diagnosing computer hardware and software problems, technical administration of servers for others and troubleshooting in the nature of diagnosing server problems, installation, administration, and troubleshooting of web and database applications, migration of data center, server and database applications, monitoring technological functions of computer network systems, and providing help desk services; business technology software consultation services in the field of cloud migration strategies; computer application software development services, namely, developing customized application software for others; all of the foregoing provided to government agencies in the fields of health, labor, education, and homeland security