CTR4WEB

OPERATING COMPUTERIZED CUSTOMER SERVICE CONTACT CENTER FOR PROCESSING CUSTOMER COMMUNICATIONS VIA TELEPHONE, FAX, E-MAIL, WEB CHAT, WEB CALLBACK, WEB CALL THROUGH, AND VIDEO FOR OTHERS

COMPUTER SITE DESIGN SERVICES FOR OTHERS, NAMELY, DESIGNING A CENTRAL, INTERNET-READY CONTACT CENTER BY SEAMLESSLY INTEGRATING VOICE CHANNELS WITH E-MAIL AND WEB CHANNELS