CSI

printed research reports and educational textbooks on the subjects of customer service and customer relations in the financial services industry

[ consulting services for businesses in the financial services industry in the areas of customer relations and employee recruitment and hiring; market research services for others in the financial services industry; conducting customer market research surveys for others in the financial services industry ]

educational services for businesses in the financial services industry, namely, conducting courses, seminars and conferences in the area of customer relations

[ testing services, namely, the development and administration of tests designed to assess employment skills in entry-level and supervisory jobs in the financial services industry ]