CSG CALL CENTER EXPRESS

OPERATING AUTOMATED CUSTOMER CALL CENTERS FOR CABLE TELEVISION AND TELECOMMUNICATIONS COMPANIES; AUTOMATED CUSTOMER ACCOUNT ACCESS AND PAYMENT SERVICES PROVIDED BY MEANS OF AN INTERACTIVE VOICE RESPONSE SYSTEM TO CABLE TELEVISION AND TELECOMMUNICATIONS COMPANIES

CUSTOMER SUPPORT SERVICES, NAMELY, PROVIDING INFORMATION CONCERNING PRODUCTS AND SERVICES IN THE CABLE TELEVISION AND TELECOMMUNICATIONS INDUSTRIES THROUGH A CUSTOMER SERVICE PRODUCT SUPPORT CALL CENTER

COMPUTER BASED INFORMATION RETRIEVAL SERVICES PROVIDED TO CABLE TELEVISION AND TELECOMMUNICATIONS COMPANIES, NAMELY, PROVIDING AN AUTOMATED MEANS FOR SUBSCRIBERS TO CONFIRM ACCOUNT BALANCES AND APPOINTMENTS, TO MAKE CREDIT CARD PAYMENTS AND TO MAKE SET TOP BOX REAUTHORIZATIONS; AUTOMATED COMPUTERIZED ON-LINE ORDERING FOR PAY-PER-VIEW TELEVISION VIA TELEPHONE