CS

Software that automates the interface between a service department, which receives notifications of problems at customer sites, and the field service technicians who are dispatched to customer sites by the service department to remedy said problems, and that schedules such field service technicians and maintains a historical database containing customer inventory, parts replaced, and field service technician actions, together with manuals sold as a unit with the software

Business services for others, namely, providing business assistance to equipment service departments and organizations in streamlining their business operations that relate to the scheduling and tracking of field service technicians, the maintaining of databases of customer inventory, and the tracking of replacement parts and repair history

Computer services, namely, providing temporary use of non-downloadable computer software for use by equipment service organizations and equipment service departments in the scheduling and tracking of field service technicians, the maintaining of databases of customer inventory, and the tracking of replacement parts and repair history via a global computer network