CROSS COUNTRY AUTOMOTIVE SERVICES

customer service programs conducted for others involving automotive related activities, namely, public relations services providing a means to allow customers to inquire regarding automobile recalls and to submit comments regarding services provided by the applicant; customer relations services provided to automobile dealerships regarding vehicle towing and emergency automobile towing, conducting business and market research surveys, evaluation, and statistical analysis services for automotive dealers, providing information to motorists regarding available automotive dealers

warranty claims administrative services, namely, processing warranty claims for motor vehicle owners [; financial management and insurance consultation ]

providing emergency roadside assistance services

telephone communication system services indicating motorist location or status information by cellular telephone transmission to a processing location through integration in a global positioning system network

rental of vehicles and making reservations for transportation

training in the area of teaching employees how to improve communication skills

operating automobile clubs