COVES

Providing visitor survey design and research services for museums, institutions, and organizations, namely, preparation of visitor surveys and visitor research; Business consulting, management, and planning services in the field of visitor research; Analysis of visitor data; Database management; Providing information in the field of visitor research; Providing information and technical consultation in the field of visitor research methods, real-time feedback, and results; Providing information in the field of visitor engagement, visitor experience, and visitor data to museums, institutions, and organizations; Providing a website featuring information in the field of visitor research; Providing a website featuring a directory of museums, institutions, and organizations involved in a reciprocal data collection program

Educational services, namely, providing training for museums, institutions, and organizations in the field of visitor engagement, visitor experience, and visitor data; Educational services, namely, providing an online research database in the field of visitor engagement, visitor experience, and visitor data; Educational services, namely, providing presentations in the field of aggregated visitor experience research findings; Providing information and materials in the field of aggregated visitor experience research findings via a website