COPC

BUSINESS AUDITING AND BUSINESS MANAGEMENT AND CONSULTATION WITH RESPECT TO QUALITY MANAGEMENT AND ENHANCEMENT FOR CUSTOMER SERVICE PROVIDERS, NAMELY, CUSTOMER SERVICE CENTERS, CALL CENTERS, FULFILLMENT ORGANIZATIONS, COLLECTION AGENCIES, AND OTHER CUSTOMER SERVICE PROVIDER ORGANIZATIONS; BUSINESS AUDITING AND BUSINESS MANAGEMENT AND CONSULTATION WITH RESPECT TO QUALITY MANAGEMENT AND ENHANCEMENT FOR COMPANIES THAT HIRE CUSTOMER SERVICE PROVIDERS, NAMELY, COMPANIES THAT HIRE CUSTOMER SERVICE CENTERS, CALL CENTERS, FULFILLMENT ORGANIZATIONS, COLLECTION AGENCIES, AND OTHER CUSTOMER SERVICE PROVIDER ORGANIZATIONS