Mark Identification

CONVOSO

Serial Number

98520846

Filing Date

Apr 26, 2024

Trademark by

CONVOSO INC.

Classification Information

Application service provider (ASP) featuring software for use by users enabling contact center management and caller ID quality management; Cloud computing featuring software for use with manual outbound dialing services; Design, development, and implementation of software for contact center management and caller ID quality management; Providing a web site featuring temporary use of non-downloadable software for contact center management, featuring automatic dialers; Providing a website featuring non-downloadable software for holding conversations with prospects and customers using voice, SMS, and other communication channels, utilizing artificial intelligence and natural language understanding, for the purpose of maintaining a continuing dialogue with customers and having the ability to transfer prospects and customers to live agents via voice, SMS and other communication channels; Providing a website featuring non-downloadable software using artificial intelligence for use by call center management users featuring an automatic dialer; Providing temporary use of on-line non-downloadable software and applications using artificial intelligence for contact center software; Providing temporary use of on-line non-downloadable software and applications for autodialer software; Software as a service (SAAS) services featuring software for lead generation and call center services, namely cloud-based manual outbound dialing services that match autodialer levels of efficiency without sacrificing compliance requirements; Software as a service (SAAS) services featuring software for cloud-based manual outbound dialing services; Software as a service (SAAS) services, namely, hosting software for use by others for call centers, namely software capable of automating the dialing of customers' phone numbers; Providing temporary use of on-line non-downloadable cloud computing software using artificial intelligence for contact center management, featuring automatic dialers; Providing temporary use of on-line non-downloadable cloud computing software for manual outbound dialing services

Computer and Scientific