CONVERSATIONAL SUPERINTELLIGENCE

Downloadable computer programs for using artificial intelligence (AI) for automated and adaptive voice-based customer interactions, including speech recognition, natural language understanding, sentiment and emotion analysis, predictive conversion scoring, personalization based on customer data and interaction history, continuous machine learningbased optimization, and real-time generation of human-like conversational responses for sales, customer support, and customer service use cases.

Business consulting, management, and planning services in the field of sales operations, customer experience, and customer service optimization through the use of AI-driven voice automation and conversational intelligence.

Providing voice communication services via the Internet

Software as a service (SAAS) services featuring software for using machine learning for emotion-aware,adaptive voice conversations, predictive conversion optimization, and continuous learning across sales, customer support, and service workflows, including online non-downloadable and subscription-based AI-powered software for real-time automation, personalization,and optimization of voice interactions; management of automated and hybrid human-AI voice agents; chatbot and voicebot interactions; conversational analytics,customer insights,workflow management