CONVERGENT

Business process outsourcing services, data and document processing, knowledge services; customer relationship management (CRM), customer care, acquisition and retention; management of contact centers on behalf of others

Financial services, namely, debt recovery and contingency collection agency services; management of accounts receivable; first party business debt collections; operation of contact centers; Health insurance administration services, namely, assisting others with collecting insurance premiums; medical insurance case and utilization review and insurance claims adjustment services for healthcare purchasers and payers and providers; attorney-powered third party reimbursement; early out self-pay services, medical billing support services; all of the foregoing excluding investment management services