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Communication services, namely, electronic transmission services for customers that enables customers' websites and network linked applications to process messages from and communicate with end users in natural language

Software as a service (SAAS) services, namely, hosting software for use by others, the software using artificial intelligence to generate and manage communications using natural language to and from third parties; Intelligent natural language understanding services using cloud-based software technology for customers that enables customers' websites and network linked applications to process messages from and communicate with end users in natural language