Mark Identification

CONTACT CENTER COMMUNITY

Serial Number

76303540

Filing Date

Aug 23, 2001

Trademark by

SYMON COMMUNICATIONS INC.

Classification Information

COMPUTER SOFTWARE FOR PLANNING, BUDGETING AND SCHEDULING OF PERSONNEL IN COMMUNICATION CENTERS TO HANDLE TELEPHONE CALLS, ELECTRONIC MAIL, WEB CHAT AND OTHER FORMS OF COMMUNICATION, WHEREIN PLANNING, BUDGETING AND SCHEDULING ARE BASED ON A DERIVED FORECAST OF REQUIRED LANGUAGE AND TECHNICAL SKILLS, TIME OF DAY AND COMMUNICATION VOLUME

Electrical and Scientific Apparatus