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computer and telecommunications services, namely, remote operations of software and hardware via electronic communications networks; creating databases of information and indexes of information, sites, and other resources available on computer and telecommunications networks; facilitating e-commerce services over electronic communications networks; searching and retrieving information from databases, sites and other resources available on computer and telecommunications networks; presenting retrieved information via computer and telecommunications services, namely, development and management of networks, platforms, operating systems and web sites; computer and telecommunications services, namely, providing access to voice-enabled software and/or hardware applications via electronic communication networks, interactive radio or television; computer and telecommunications services, namely, developing software to provide voice-enabling access to databases, services, sites and other resources available on computer and telecommunication networks; and consulting services related thereto