COGITO

Downloadable computer software for behavior sensing systems, namely, software for coaching call center agents in real time and generating associated analytics; Downloadable computer software for behavior altering systems, namely, software for coaching call center agents in real time and generating associated analytics; Downloadable computer software for digital signal processing and analyzing behavioral data to manage and improve conversation performance; Downloadable computer software for digital signal processing and analyzing behavioral data to manage and improve the psychological health of users; Downloadable computer software featuring artificial intelligence and machine learning capabilities for coaching call center agents in real time and generating associated analytics; Downloadable computer software for use within call centers to manage, monitor and improve conversation performance

Educational services, namely, conducting classes and workshops in the fields of computer software and hardware, call center operations, sales operations, and customer experience

Providing online non-downloadable software for behavior sensing systems, namely, software for coaching call center agents in real time and generating associated analytics; providing online non-downloadable software for behavior altering systems, namely, software for coaching call center agents in real time and generating associated analytics; providing online non-downloadable software for digital signal processing and analyzing behavioral data to manage and improve conversation performance; providing online non-downloadable software for digital signal processing and analyzing behavioral data to manage and improve psychological health of users; providing online non-downloadable software featuring artificial intelligence and machine learning capabilities, namely, for coaching call center agents in real time and generating associated analytics; providing online non-downloadable software for use within call centers to manage, monitor and improve conversation performance; computer software consultation; computer system analysis; computer systems integration services; technical support services, namely, troubleshooting of computer software problems; design, research and development of computer hardware and software in the field of behavior sensing and altering systems