Downloadable Customer Relationship Management (CRM) Software; downloadable Customer Relationship Management (CRM) application software; Customer Relationship Management (CRM) software applications delivered as downloadable applications; downloadable Customer Relationship Management (CRM) downloadable mobile applications; downloadable software for managing and/or monitoring the progress of commercial transactions and customer relations; downloadable data management software; electronic database in the field of sales and customer engagement recorded on computer media
Electrical and Scientific ApparatusBusiness assistance, management and administrative services; business analysis, consultancy and advisory services; business data analysis, consultancy and advisory services in the fields of software, information technology, data management, data processing and digital business; business management, namely, development of processes for the analysis and the implementation of strategy plans and management projects in the field of Customer Relationship Management (CRM); business consultancy in relation to sales improvement and customer engagement, and providing advisory and information services relating to or connected with the aforementioned services
Advertising and BusinessDesign, research, development, configuration, adaptation, testing, analysis, customisation, consolidation, implementation, integration and/or installation of software, customer relation management [CRM] software and information technology; Technical support services, namely, troubleshooting of computer software problems; Computer technical support services, namely, 24/7 service desk or help desk services for IT infrastructure, operating systems, database systems and web applications; Technical support, namely, providing computer facilities for the electronic storage of digital data; Technical support services, namely, remote and on-site infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems; Technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; consulting services in the field of software as a service (SaaS); software as a service (SAAS) services featuring software for sales management and engagement for improving sales effectiveness; platform as a service (PaaS) featuring computer software platforms for improving sales effectiveness; consulting services in the field of Customer Relationship Management (CRM) -related cloud computing; information technology (IT) consultancy services in the Customer Relationship Management (CRM) field; information technology (IT) engineering services; design, development and maintenance of database software; information technology (IT) engineering services for data security, protection and restoration services; IT project management; software as a service (SAAS) services, namely, hosting software for use in sales management and engagement of Customer-Relationship Management (CRM), consultancy, advisory and/or information services relating to or connected with the aforementioned services
Computer and Scientific