CLICKING WITH CUSTOMERS

Computer hardware; computer software for use in customer relationship management; pre-recorded records and tapes for use in customer relationship management; analog and digital data storage media, namely compact discs, hard disc drives, magnetic tape cartridges, all for use in customer relationship management; optical and magnetic storage media for use in customer relationship management; computer software and hardware for use in connection with telephone call centers and web enabled response rooms; computer software to enable searching of data; storage and telecommunications apparatus to enable connection to databases and the Internet, namely modems and local area networks