CLEARVANTAGE

COMPUTER SOFTWARE, NAMELY, FOR USE IN DATABASE MANAGEMENT (SPECIFICALLY, CUSTOMER RELATIONSHIP MANAGEMENT FOR MAINTAINING DETAILED INFORMATION ABOUT CUSTOMERS, INCLUDING DEMOGRAPHICS, INTERESTS, SKILLS AND TRANSACTION HISTORY) AND FOR USE IN COMPUTER E-COMMERCE TO ALLOW USERS TO PERFORM ELECTRONIC BUSINESS TRANSACTIONS VIA A GLOBAL COMPUTER NETWORK, IN THE FIELDS OF BUSINESS, GOVERNMENT, EDUCATION AND NON-PROFIT ORGANIZATIONS, AND DOCUMENTATION, HANDBOOKS, CATALOGUES, OPERATING INSTRUCTIONS, WORK INSTRUCTIONS, AND MANUALS SOLD AS A UNIT