75849733
Nov 15, 1999
COMPUTER SOFTWARE FOR USE IN BUSINESS MANAGEMENT, NAMELY, COMPILING AND MANAGING SALES, CLIENT AND PATIENT LEAD INFORMATION, CUSTOMER INFORMATION, AND CUSTOMER INTERACTIONS, TRACKING CUSTOMER INQUIRIES AND RESPONSES, MANAGING ELECTRONIC MAIL COMMUNICATIONS, MANAGING CALENDARS AND SCHEDULES FOR SALES STAFF, ALLOCATING SALES, CLIENT AND PATIENT LEADS TO SALES STAFF, MANAGING PRODUCT AND SERVICE INVENTORIES, COMPILING AND MANAGING INVENTORY AND PRICE DATA, GENERATING REPORTS OF CUSTOMER AND SALES INFORMATION; COMPUTER SOFTWARE FOR PROVIDING AUTOMATED ELECTRONIC MAIL AND DIRECT MARKETING CAMPAIGNS, INITIATING, TRACKING AND FULFILLING CUSTOMER SUPPORT REQUESTS AND ENABLING CUSTOMERS TO DO SELF-DIAGNOSIS AND SELF HELP OVER COMPUTER NETWORKS AND GLOBAL COMMUNICATIONS NETWORKS
Electrical and Scientific Apparatus