78104889
Jan 25, 2002
PRINTED MATTER, NAMELY NEWSLETTERS AND COURSE MATERIALS IN THE FORM OF POSTERS, PAMPHLETS, WORKBOOKS, CLASSROOM AIDS AND RESEARCH MATERIALS ON THE SUBJECT OF SAFE AND SECURE CUSTOMER SERVICE PROVIDED BY CUSTOMER SERVICE AND SECURITY PROFESSIONALS IN AIRPORTS, RETAIL, HOSPITALITY, TRAVEL AND TOURISM AND OTHER BUSINESSES WHERE SECURITY AND QUALITY CUSTOMER SERVICE ARE ESSENTIAL AND REQUIRED IN AN ERA OF HEIGHTENED
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