CII SYSTEMS

Software as a service (SAAS) services featuring software using artificial intelligence (AI) for Fortune 5000 companies operating in the contact center operations industry. These services are innovating Speech-to-Text Transcription, NLP & Text-Mining, Large Language Models (LLMs), , Behavior Science Modeling, Cloud Computing and APIs, Real-Time Agent Guidance Coaching Frameworks, and Plug-and-play deployment for CCaaS and legacy telephony