CFPB

Downloadable educational materials and electronic publications, namely, workbooks and brochures, that educate and empower consumers to make better informed financial decisions and improve financial literacy

Printed educational and instructional materials, namely, brochures, books, pamphlets, manuals, guides, reports, booklets, leaflets, and informational sheets that educate and empower consumers to make better informed financial decisions and improve financial literacy

Consumer complaint management services, namely, providing avenues, including an interactive web site, mail, and phone, for persons to register complaints about consumer financial products and services and for companies to respond; promoting public awareness of consumer financial products and services and regulations regarding consumer financial products and services

Consumer financial protection services, namely, collecting and analyzing financial information and data about the activities of companies that offer and sell consumer financial products and services for the purposes of assessing and reporting to consumers the risks that these products, services, and activities pose to consumers; providing a website featuring information about consumer financial products and services

Educational services, namely, developing and presenting informational programs, publishing literature and written guidance and publishing computer applications to educate and empower consumers to make informed financial decisions about consumer financial products and services and to improve their financial literacy

Non-downloadable on-line software applications that educate and empower consumers to make better informed financial decisions and improve financial literacy; developing computer applications to educate and empower consumers to make informed financial decisions about consumer financial products and services to improve their financial literacy. Providing online financial tools for consumers, namely, a website featuring online non-downloadable computer software for calculating loan estimates, budgeting, creating loan spreadsheets and checklists, and educating consumers to make informed decisions about financial products and services