CERTIFIED INSTRUCTOR

Audio discs featuring information pertaining to the debt collection and credit issuing industry; Compact discs featuring information pertaining to the debt collection and credit issuing industry; Computer software for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; Database management software for the debt collection and credit issuing industry; Digital media, namely, pre-recorded video cassettes, video discs, video tapes, CDs, DVDs, downloadable audio and video files and recordings, USB flash drives featuring information pertaining to the debt collection and credit issuing industry; Downloadable e-books in the field of the debt collection and credit issuing industry; Downloadable educational course materials in the field of the debt collection and credit issuing industry; Electronic publications, namely, books, magazines, manuals, guides and course materials featuring information in the field of the debt collection and credit issuing industry recorded on computer media; Multimedia software recorded on CD-ROM featuring information pertaining to the debt collection and credit issuing industry; Pre-recorded flash drives featuring information pertaining to the debt collection and credit issuing industry

Educational publications, namely, books, magazines, newsletters, printed hand-outs, workbooks, manuals, printed study guides, brochures and printed exams in the fields of the debt collection and credit issuing industry; Publications, namely, books, magazines, newsletters, printed hand-outs, workbooks, manuals, printed study guides, brochures and printed exams in the fields of the debt collection and credit issuing industry

Educational services, namely, conducting on line and telephonic instruction and courses in the field the debt collection and credit issuing industry; Educational services, namely, conducting conferences, forums, expositions, programs, courses, on line courses, telephonic courses, seminars, legal compliance seminars and workshops in the field of the debt collection and credit issuing industry and distribution of course material in connection therewith; Educational services, namely, developing, arranging, and conducting educational conferences and programs and providing courses of instruction in the field of the debt collection and credit issuing industry; Educational services, namely, providing continuing professional education courses in the field of the debt collection and credit issuing industry; Providing on-line training courses, seminars, workshops in the field of the debt collection and credit issuing industry