CENTION

Downloadable computer software for query-handling systems, for collecting information and data from various input channels, creating reports on processing of customer request and task, providing reports, analysis of various forms of electronic communications to assist in business needs, customizable collection of FAQ's and knowledge based solution, email templates for various business purposes; Computer software for query-handling systems, for collecting information and data from various input channels, creating reports on processing of customer request and task, providing reports, analysis of various forms of electronic communications to assist in business needs, customizable collection of FAQ's and knowledge based solution, email templates for various business purposes