CC CLIENT & CONSUMER EXPERIENCE PROGRAM

Drug utilization review (DUR) programs; administration of pharmacy reimbursement programs and services; cost management services for pharmacy benefit and prescription drug benefit plans of others; health care utilization management services; health care utilization and review services; health care cost containment; medication management services for cost containment purposes, namely, assessing medication use history and providing information to health care providers and prescription drug benefit plan designers regarding medication use, options, and cost management; business consultation services in the fields of health care, health benefits and health care systems; retail pharmacy services provided via a network of retail pharmacies; pharmaceutical cost management services; negotiating and settlement of commercial transactions for others in the field of pharmacies and prescription drug costs; managed care services, namely, electronic processing of health care information; providing information on cost containment for pharmaceuticals; excluding from all of the foregoing, banking services, payment card, bank card, debit card, credit card, charge card, magnetic encoded card, smart card, telephone calling card, stored value and/or prepaid card services, the marketing, distribution, provision and issuance of such cards or services, Automated Teller Machines ("ATM") and ATM services, electronic funds and currency transfer services, electronic payment services, person-to-person payment services, and payment services not relating to pharmacy and prescription drug benefit plans and programs

Providing clinical guideline information regarding prescription drugs to physicians for the purpose of aiding them in pharmacy benefit claims processing; administration of prescription drug benefit programs; administration of pharmacy benefit programs; prescription drug and pharmacy benefit claims processing services; network pharmacy benefit management services; organizing and administering preferred provider plans for a network of pharmacy providers; providing on-line information in the field of pharmacy benefits; providing information to physicians, pharmacists, and patients in the field of pharmacy benefits; excluding from all of the foregoing, banking services, payment card, bank card, debit card, credit card, charge card, magnetic encoded card, smart card, telephone calling card, stored value and/or prepaid card services, the marketing, distribution, provision and issuance of such cards or services, Automated Teller Machines ("ATM") and ATM services, electronic funds and currency transfer services, electronic payment services, person-to-person payment services, and payment services not relating to pharmacy and prescription drug benefit plans and programs

Healthcare in the nature of health maintenance organizations (HMOs), preferred provider organizations (PPOs) and consumer directed health plans; disease management programs for elderly and chronically ill populations; disease management services, namely, providing information about living with and managing specific diseases and health conditions and providing information about treatments and patient care services for specific diseases and health conditions; providing health information; providing information on pharmaceuticals and healthcare; providing information to physicians regarding prescription drugs and treatment guidelines; providing information regarding pharmaceutical use for the purpose of health management; excluding from all of the foregoing, banking services, payment card, bank card, debit card, credit card, charge card, magnetic encoded card, smart card, telephone calling card, stored value and/or prepaid card services, the marketing, distribution, provision and issuance of such cards or services, Automated Teller Machines ("ATM") and ATM services, electronic funds and currency transfer services, electronic payment services, person-to-person payment services, and payment services not relating to pharmacy and prescription drug benefit plans and programs