CALLTASTIC

Contact center services providing media and marketing support, namely, for managing end customer interactions across channels spanning the entire customer lifecycle; Business management consultation, namely, consultation services in the field of performance optimization; Marketing services, namely, outreach sales upsells whereby the seller invites the customer to purchase more expensive goods, upgrades, and/or other add-ons to generate additional revenue

Information technology (IT) support services, namely, computer help desk services; Software as a service (SAAS) services featuring software for use in workforce management, namely, for staff scheduling, analyzing and reporting real-time employee productivity and workforce forecasting; Software as a service (SAAS) services featuring software for quality assurance monitoring of evidence based practices