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TELECOMMUNICATIONS SERVICES, NAMELY PROVIDING TELEPHONE LINE CONNECTIVITY BETWEEN COMPUTER USERS AND TECHNICAL SUPPORT SERVICES PROVIDED BY OTHERS IN ORDER TO FACILITATE LIVE COMMUNICATION BETWEEN CUSTOMER SUPPORT AND THIRD PARTIES VIA COMPUTER OR TELEPHONE CONTACT

TECHNICAL SUPPORT SERVICES, NAMELY, TROUBLE SHOOTING OF COMPUTER HARDWARE AND SOFTWARE PROBLEMS VIA TELEPHONE, E-MAIL AND CHAT; PROVIDING A SEARCHABLE DATABASE OF INFORMATION RELATING TO COMPUTER HARDWARE AND SOFTWARE PROBLEMS; CONSULTATION IN THE FIELD OF INFORMATION TECHNOLOGY, COMPUTER HARDWARE AND COMPUTER SOFTWARE