74590447
Oct 25, 1994
multi-processor computer system that allows users connected to a local area network to access inbound/outbound call processing services; Call Server 9000 is a rack-mounted system including multiple Intel 80486/Pentium processors, and includes systems and applications software running under UNIX operating system; Call Server 9000 provides integrated outbound predictive dialing, preview dialing, and automatic inbound call distribution services for LAN users; inbound and outbound calls are synchronized with a data display containing information on the called or calling party; data access is provided through an integrated relational database and real-time links to the user's existing host computer systems(s)
Electrical and Scientific Apparatus