CALL MEDIATE
Mark Identification

CALL MEDIATE

Serial Number

78603657

Filing Date

Apr 7, 2005

Trademark by

SKYCREEK CORPORATION

Classification Information

Computer software used by Cable Companies, Communication Companies, Integrated Communication Providers (ICPs), Multiple Systems Operators (MSOs), and New Entrant Carriers (NECs) for use in automatically correcting fall out from the provisioning/activation systems; The software takes fallout from automated provisioning systems and automatically corrects the errors, and then resubmits it to the provisioning system for flow-through eliminating the need for manual intervention; The system consists of a sophisticated Case Editor for addressing the fall-out; The system also includes interfaces to other operational support systems (OSS) for researching errors and addressing them

Electrical and Scientific Apparatus