BYCARE

Technical assistance, namely, maintenance, servicing and repair of laser cutting installations, including problem analysis and repair monitoring via a hotline and by means of software for remote access, control and maintenance of these installations by service technicians

Technical assistance in the nature of the troubleshooting of software problems by computer technicians via a telephone hotline and using remote diagnostic and maintenance software; technical support services, namely, troubleshooting of computer software problems in the nature of remote diagnosis and maintenance of software faults via a virtual private network (VPN) and using remote diagnostic and maintenance software; computer software consultancy, namely, programming, updating, servicing, conversion and maintenance of computer programs and software, particularly machine control software, including via the Internet; troubleshooting of computer software problems, namely, error diagnosis and upgrading of software; installation of software updates in machine controls for troubleshooting; remote programming of machine controls for troubleshooting, namely, technical support services in the nature of troubleshooting of industrial process control computer software problems; computer software consultancy, namely, technical consulting for machine users concerning software application and use