BUSINESS IQ

(Based on Intent to Use) Computer software for provisioning, deploying, configuring, managing, securing, optimizing, monitoring, backing-up, recovering, modeling, testing, storing, upgrading, diagnosing, fixing, analyzing, problem resolving, discovering, and using multiple operating systems, computer hardware, computer software, computer networks and virtual computing infrastructure; Computer software for use in provisioning, deploying, configuring, managing, securing, optimizing, monitoring, backing-up, recovering, modeling, testing, storing, upgrading, diagnosing, fixing, analyzing, problem resolving, discovering, and using hardware and software resources and components of computer and communications networks, and to enable cross-platform functionality, for businesses and individuals; Computer software for knowledge acquisition, knowledge processing and knowledge presentation; Computer software for use in personal computers, laptops, PDAs, PIMs, mobile telephones, digital appliances, virtual machines, virtual appliances, other mobile computing and communications devices, and automobiles and other vehicles or transportation devices, to manage, enhance and optimize the computing resources of such devices

(Based on Intent to Use) Installation, maintenance, and repair of computer hardware, computer networking hardware, and the computer hardware components of a virtual computing infrastructure; Technical support services, namely, troubleshooting in the nature of repair of computer hardware