BSI

Downloadable software for customer relations management; Recorded customer relationship management software; Downloadable customer relationship and process management software; Downloadable software for the processing of sales transactions, operation of contact centers and dissemination of marketing materials; Downloadable customer relations management processing simplification software; Downloadable resource inventory organization software; Downloadable proximity monitoring software; Downloadable multi-channel software for use in the management of call centers, contact centers and service centers; Downloadable software for use in the facilitation of customer communication, providing 360° customer views, workflow optimization, customer reporting, resource rationalization, providing customer connectivity; Downloadable software for configuring and managing electric meters; Downloadable software for managing clinical trials in the pharmaceutical sector; Downloadable sector-specific software, in particular customer relationship management software, processing of sales transactions and managing after-sales service centers; Recorded customer relationship management software for retail, retail banking and postal counters; Downloadable scout framework-based software for use in customer relations management; Downloadable point of sale transaction processing software; Downloadable customized software for use in customer relations management

Training in the field of computer software development; in-company training in the field of computer software development; training in the field of data processing; training and education services in the nature of providing classes in the field of software development using open source computer software development; preparing, conducting and organizing workshops in the field of computer software development; training and education services, namely, providing classes in the field of computer software development; training and education services for administrators in the nature of providing classes in the field of software; training in the use of software; organizing and holding symposiums, congresses in the field of computer software development; organizing, holding and conducting seminars, workshops and congresses in the field of computer software development; multimedia publishing of printed matter, magazines, newsletters, reviews, guides and electronic publications; providing non-downloadable electronic publications online in the nature of e-zines in the field of software

Providing software as a service (SaaS) services featuring software for use in customer relations management; server hosting; hosting of websites containing databases; software as a service (SaaS) services featuring software for use in website hosting