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Education services, namely, providing live and on-line classes, seminars, and workshops in the field of effective and compassionate communication in healthcare and distribution of course, educational and training materials in connection therewith; education services, namely, providing non-downloadable webinars in the field of effective and compassionate communication in healthcare; education services, namely, providing panel discussions in the field of effective and compassionate communication in healthcare; educational services, namely, providing continuing professional education courses in the field of effective and compassionate communication in healthcare; printed educational, instructional, education and teaching materials in the field of effective and compassionate communication in healthcare