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Downloadable software for monitoring, tracking, and analyzing the performance of the web sites and applications of others on a networked computer system for quality control purposes to improve the performance of said websites and applications, and user interactions therewith; downloadable software for website operators and application service providers for use in monitoring, tracking, and analyzing functional interactions of users with websites and applications of said operators and providers on a networked computer system through third-party authentication of preexisting user login credentials for quality control purposes to improve the performance of said websites and applications, and user interactions therewith

Platform as a service featuring computer software platforms for monitoring, tracking, and analyzing the performance of the web sites of others on a networked computer system for quality control purposes to improve the performance of said websites and user interactions therewith; platform as a service featuring computer software platforms for website operators and application service providers for use in monitoring, tracking, and analyzing functional interactions of users with websites and applications of said operators and providers on a networked computer system through third-party authentication of preexisting user login credentials for quality control purposes to improve the performance of said websites and applications, and user interactions therewith